Maxxess updates popular eVisitor visitor management solution to meet user priorities post-pandemic

Maxxess updates popular eVisitor visitor management solution to meet user priorities post-pandemic

New features to streamline collaborative in-person meetings and mobile credentials support the shift to hybrid working

Maxxess has released a major update to its popular eVisitor visitor management solution with new mobile access integrations and touchless reader choices to support more flexible workplace operations post-pandemic.

The new release includes options for mobile access control using smartphones, with authorised visitors and site users now able to pass through secure entrances using a choice of more convenient and hygienic contactless and touchless methods, including secure, GDPR-compliant biometrics.

Touchless kiosks allow reception staffing levels to be reduced in settings from hospitality to corporate offices, and provide faster, more convenient check-in and entry for guests.

For the growing number of organisations wanting to switch old-style access cards or fobs for smartphones, eVisitor now allows access to be granted when users place their phones in front of a reader like a standard card. Users can ‘press and enter’ using remote control; they can slide their hand across the reader without needing to take out their phone; they can pat on their phone while it’s in their pocket; or they can just approach the reader.

Technology that differentiates between access points at distances up to 20 metres allows multiple readers to operate in the same area. The system controller can specify which options are offered by each reader, depending on the security and operational requirements of each location.

The updated eVisitor makes it faster and easier for site users including – regular staff, contractors, and temporary workers - to get into the areas where they are authorized to be, and to gain access to the facilities they are entitled to use, such as Wi-Fi and IT networks.

“Our eVisitor visitor management solution is in high demand because it’s helping organisations move forward confidently with the priorities of the post-pandemic recovery, including the shift to hybrid working,” says Lee Copland, Managing Director EMEA, Maxxess. “It enables smooth, hassle-free access to multiple facilities, for example making team and customer meetings easier to arrange and facilitate. This is helping re-invigorate collaborative in-person working and driving innovation after months during which teams were restricted to remote video calls.”

The hygienic, touchless, and frictionless access model has become more popular over the last year, with hygiene a top priority – this is likely to remain an important consideration as organisations look to improve resilience against ongoing infection control and the risk of SARS-CoV-​2 variants emerging later in the year.

eVisitor has also been welcomed for improving the visitor experience – for staff and guests – making it much easier to book customer meetings, and collaborate with colleagues from other facilities or organisations, and manage external contractors for maintenance and other services. This can all now be done using Outlook or via an intuitive online portal, configured with pre-screening if required.

ID requests, which are required at critical infrastructure sites and increasingly for many customers in regions such as the Middle East, can also be mandated using eVisitor. License plate registration allows automated vehicle entry through barriers, and drivers can be further assisted with parking space allocation and wayfinding information, particularly useful at large and complex sites.

Maxxess eVisitor is proving especially popular for the way it enables secure, efficient management of visitors as well as scheduled van and truck deliveries, with intuitive dashboards that provide a real-time overview of everyone on site across single or multiple facilities, and comprehensive reporting tools providing an audit trail for compliance and contact tracing purposes.

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