Paxton complete Net2 updates and launch Installer app

Paxton complete Net2 updates and launch Installer app

Product News

Paxton have continued creating new products and solutions throughout 2020. The new developments include a series of innovative and enhancing COVID-secure updates for Net2, as well as a brand-new Installer app.

The last year has been unprecedented for many businesses in a variety of industry sectors. Many companies have had to adapt working practices and company plans due to the coronavirus. Social distancing measures and government guidelines in many countries have changed the way people are able to move around commercial and public buildings.

Paxton’s Global Chief Executive Adam Stroud explains: “Due to the nature of the pandemic, we saw that the initial appetite for security installations was vastly reduced. As the initial shock receded, it became clear the major role the security industry has to play in helping businesses to keep their people safe”.

At the start of the 2020, and in the early stages of the global pandemic, Paxton had international product launches planned throughout the year. The technology manufacturer decided to adapt these plans to suit the current situation and began creating new updates to help reduce the risk of infection on sites installed with Net2. Alongside these software enhancements, Paxton has built a new Installer app for smart devices which will help their customers with technical information and onsite installations.

Adam Stroud further explains: “There are certain things such as this pandemic, that happen outside of our direct control, and where possible I think it’s important to try to see the opportunity to do something fresh and different. The new updates for Net2 are just that, and I am very pleased we have invested in the development of an app to make things simpler for our installers”.

Net2 COVID-secure updates  

Net2 Pro users can now benefit from the entire series of additional COVID-secure features that Paxton have developed this year. They all work simply and seamlessly together to reduce the risk of spreading the coronavirus around populated buildings.

Adam Stroud continues: “Despite the difficult circumstances, we understood it was important to develop new ideas and make our presence felt, reassuring customers, and demonstrating that we continue to push forward even when times get tough. Over the last 4 months we have released new versions of Net2 software with Flexible Access Permissions, Occupancy Management, Checkpoint Control, and have more additional Thermal Scanner integrations”.

You can find out further information on these updates on Paxton’s Net2 product page.

Paxton Installer app

Paxton’s new app is now officially live. The apps search functionality has been designed with a seamless experience in mind. Individual product information can be accessed within seconds via the apps built in bar code scanner. It will provide direct digital access to their Knowledge Base, which consists of up-to-date product specifications, technical documents, instructions as well as answers to FAQs. 

Adam Stroud explains “We are always looking for opportunities to improve the service we provide to our installers.  Our ever-growing library of information about our products ranges from videos to technical documents and sales information. Installers finding what they need on the go can often be a challenge and making this easier has been one of the key objectives of the Paxton Installer app”.

Another benefit of the app for installers is the ability to favourite link documents for quick access and share information with colleagues or end users via email, text, airdrop, or WhatsApp. All documents and videos are also available offline as they are downloadable in app, making it possible to access information when internet access is a problem.  

When using the app, installers will be able to direct dial Paxton’s expert technical support team and find a list of their local distributors to make sourcing products and getting installation advice quick and easy.

You can check out the Paxton Installer app video for further information.

In conjunction with these new solutions, Paxton have published a dedicated online COVID resources page on their website, and an on-demand webinar called ‘Paxton’s definitive guide to COVID-secure buildings’. Both these tools are an ideal starting point for installers looking to understand more about social distancing, COVID-secure guidelines and how Paxton’s most recent additions can help keep people safer during the pandemic.