Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, analytics, customer feedback and workforce management solutions, has announced that it has been named Partner of the Year by NICE Systems. The award was presented at the company’s EMEA Business Partners Sales Summit 2013, an annual event which was held this year in Budapest, Hungary on June 17-20.
“We are delighted to have been recognised as NICE Systems’ top Partner across the EMEA region as this confirms our position as the UK’s leading provider of innovative interaction recording solutions and associated applications that set new standards for business excellence and client satisfaction,” commented Peter Gough, a Director of Sinclair Voicenet. “We have established a unique position in the market by understanding and addressing the business and technology challenges of our customers and delivering the highest level of support.”
Over the last twelve months, Sinclair Voicenet has opened a new office in Greater Manchester and built a technical server laboratory which will be used to stage the increasing number of large and complex implementations. It has also has recruited additional staff, including marketing and field service specialists as well as pre-sales and project management consultants.
For further information, please visit www.sinclairvoicenet.co.uk